► 1. Subscription Passes & Term Structure
KY IPTV services are provided exclusively on a fixed-term prepaid pass structure (1 Month, 3 Months, 12 Months, or 24 Months). When you purchase a package on our Subscription Plans page, you acquire broadcast access for the selected duration without automatic recurring renewals, hidden rebilling, or contract locks.
At the conclusion of your pass period, streaming access simply lapses unless you proactively choose to purchase an extension. You are never obligated to renew, and your financial information is never retained for unprompted withdrawals.
► 2. Simultaneous Screen Connection Limits
Each KY IPTV subscription pass includes a dedicated allocation of concurrent stream connections (from 1 up to 5 simultaneous screens depending on the tier chosen during checkout).
You are fully permitted to configure your Xtream Codes credentials across multiple household units (e.g. living room Firestick, master bedroom Smart TV, mobile phone, and tablet) as outlined in our Compatible Devices overview. However, streaming concurrently on more devices than your purchased connection limit will cause stream playback interruptions or temporary server gateway lockouts on the surplus stream.
► 3. 48-Hour Refund Guarantee Window
We offer a strict 48-hour money-back satisfaction guarantee on all subscription pass purchases. The 48-hour testing window begins at the exact timestamp your Xtream Codes API credentials and server access details are dispatched.
Because digital IPTV infrastructure requires pre-allocating dedicated high-speed server bandwidth and transcoding slots, requests submitted after 48 hours are non-refundable. Prospective subscribers are invited to test stream stability with our 24-hour test pass prior to purchasing. For complete conditions, review our Refund & Cancellation Policy.
► 4. Hardware Compatibility & Technical Requirements
KY IPTV is delivered over public broadband internet infrastructure. Smooth, uninterrupted 4K and FHD streaming requires adequate download speeds and stable internal Wi-Fi routing:
- Minimum Bandwidth: 15 Mbps for standard HD; 25+ Mbps for 60fps Full HD; 50+ Mbps for 4K UHD and multi-screen streaming.
- Recommended Software: Premium media players such as TiviMate (Android/Firestick), IPTV Smarters Pro, or IBO Player (Smart TVs/Apple TV). Complete step-by-step setup guides are provided in our Setup Installation Manual.
- DNS & ISP Optimization: Subscribers experiencing weekend ISP throttling from Canadian telecom providers are advised to configure Cloudflare DNS (1.1.1.1) or Google DNS (8.8.8.8) as detailed in our FAQ Troubleshooting Section.
► 5. Acceptable Use Policy & Anti-Restreaming
Subscribers explicitly agree to use KY IPTV services exclusively for personal, private home entertainment. Any commercial distribution, public venue rebroadcasting (such as in bars, restaurants, or commercial complexes), restreaming onto secondary servers, or automated scraping of M3U playlist directories is strictly prohibited.
Any subscriber account identified engaging in unauthorized restreaming or automated credential distribution will be permanently terminated immediately without warning and without eligibility for a refund.
► 6. Account Security & Subscriber Portal
Subscribers are solely responsible for maintaining the confidentiality of their Xtream Codes API username, password, and portal address. You must not publish or disclose credentials in public chat rooms or social networks.
To verify subscription status, check expiration dates, or retrieve portal server URLs, visit our Subscriber Login Portal. For information on how your data is safeguarded, consult our Privacy Policy.
► 7. Independent Canadian Service & Trademark Notice
KYTV.ca operates as an independent Canadian service website dedicated to serving Canadian, US, and international viewers. We do not claim ownership of or corporate affiliation with alternate third-party domains (such as ky-tv.cc).
All hardware logos, brand names, media player software trademarks (e.g. Amazon Fire TV, Apple TV, Google TV, Android, TiviMate, Formuler), and network trademarks displayed on this site are the exclusive property of their respective trademark holders. Mention of these third-party platforms is solely for hardware compatibility clarification.
► 8. Customer Support Desk & Technical Dispatch
Our technical support specialists operate 24 hours a day, 7 days a week to provide activation assistance, playlist diagnostics, and hardware setup guidance. If you require assistance with your active subscription pass, contact us via: